1. Delivery

      UK orders are normally sent by first class post or larger parcels by courier and delivery is usually the next working day after despatch. Guaranteed next-day delivery is available at extra cost.

      OVERSEAS orders up to 2.5kg in weight are normally sent by standard air mail. Deliveries to Western Europe normally take around 3 days, Eastern Europe around 5 days and the Rest of the World around 7 days. Standard air mail packets are not trackable and delivery times are not guaranteed. Orders over 2.5kg are normally sent by a TRACKED service at no extra charge, and are usually a day faster than standard air mail though this is not guaranteed.

      For many countries we can offer to send smaller (under 2.5kg) packets by a TRACKED service at extra cost. Orders can also be sent by courier - delivery times are shorter and parcels are fully trackable - though this is considerably more expensive for smaller orders.


      Charges

      For UK customers standard delivery is FREE if the order is £25 or over, otherwise there is a charge for carriage of just £3.00 on all orders under £25.

      For customers in the EU the standard carriage charge is just £3.00 on all orders. Parcels under 2.5kg are sent by standard air mail, larger parcels via a TRACKED service at no extra charge. Options for TRACKED (for smaller parcels) or courier delivery (if available) will be shown at the checkout together with the cost.

      For customers outside the EU charges start at £3.00 and are determined according to the weight of the order and the country it is being sent to. If you place your order on our website, the carriage charge will be shown at the checkout, together with the options for TRACKED or courier delivery if available.

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